نبذة عن الوظيفة
أعلنت Cisco عن فرصة وظيفية كـCustomer Program Manager ضمن Splunk Professional Services، حيث تقود مشاريع معقدة وتبني علاقات قوية مع العملاء والشركاء، وتدير التزامات SOW والتسليمات لضمان نتائج ناجحة وتحقيق رضا العملاء عبر منهجيات حديثة.
الوظائف المتاحة
- Customer Program Manager
الشروط والمتطلبات
- Bachelor’s degree in technology, marketing, management or equivalent field
- 5-10 years of proven experience in service and/or software sales or program management
- Strong understanding of lifecycle service, professional services and enterprise software agreements
- Ability to manage multiple customer personas and tailor communications accordingly both verbally and written
- Demonstrated leadership skills with experience managing teams and driving critical initiatives
- Proficient in forecasting, market analysis, and customer satisfaction metrics
- Proven experience leading delivery of sophisticated customer projects with cross-functional teams using waterfall and agile project delivery methodologies
- Professional Services tools familiarity; Professional Services Automation, CRM, Project Management tools, such as FinancialForce, Salesforce, Jira, etc.
- Technical competence; able to translate most customer requirements into proposals with minimal support from consultants/architects
المزايا
- Healthcare and Insurance
- Employee Stock Purchase program
- Flexible Spending Benefit
- Flex and Schooling Allowances
- Many more benefits
تفاصيل إضافية
- نوع الوظيفة: Not specified
- مواعيد التقديم: بدء التقديم: 14 يناير لمدة 4-6 أسابيع تقريباً.
- ملاحظات: ساعات العمل: 48 ساعة في الأسبوع.
